WE SPEAK YOUR LANGUAGE

We are the voice of your company

WE SPEAK YOUR LANGUAGE

We are the voice of your company

OUR MISSION

We are your partner when it comes to outsourcing multilingual services. For more than 25 years we have been providing our customers with the best possible solutions through excellent dovetailing of our services and through targeted action. Our sustainable way of working is characterised by reliability and appreciation for our customers, partners and employees.

20 languages

With more than 750 employees, we provide services in more than 20 languages at a total of eight locations in three countries.

Nearshoring

We offer you highly attractive nearshoring services at C2 language level – reliable, competent and outstanding quality!

Guarantee of success

We guarantee the success of our customers: top solution rates, high availability and fast response times.

Commitment

We love what we do – timeframe is growing steadily out of this enthusiasm. Respectful cooperation and sustainable action form the basis for this.

WE UNDERSTAND YOUR PROCESSES

WE UNDERSTAND PROCESSES We analyse your business processes and design a transparent workflow that has been adapted to your requirements and objectives. The success of our work is based on a combination of innovative ideas, highly trained and reliable employees and interlocking IT systems – and can be measured at any time! Modern technologies such as CRM systems specially developed by us allow us to regularly set benchmarks for our customers. Try us out!
  • 8.5 million contacts across all channels 90% 90%
  • 800,000 production hours 125% 125%
  • 45,000 quality assurance hours 65% 65%
  • 250,000 hours worked in the HR department 85% 85%
  • More than 450,000 lines of code in the Software & Solutions department 120% 120%

GET TO KNOW US

Whether on a B2B basis or a B2C basis, we provide professional support for all industries when it comes to Customer Care, Human Resources and Software Solutions. Our services are excellent – and we can even prove it. Contact us!