About us
We love what we do – and we’ve been doing it for 25 years! Passion, expertise, experience and our constant desire to optimise existing processes will make timeframe a highly efficient partner for you! We attach great importance to openness and transparency.
Our actions are value-based. We maintain a respectful relationship with both our customers and our employees. Regardless of with whom we are working, we value the diversity of our customers and employees!
timeframe
timeframe started in 1997 as a software and systems company for CRM and knowledge management. We quickly realised that we could profitably use our expertise from this field in customer care: as a link between customers and brands or companies.
timeframe has continued to develop over the last 25 years. The triad of Customer Care, Human Resources and Software & Solutions has led to steady growth. timeframe now has a presence at eight locations in three countries.
Regardless of whether you want to “make” or “buy” – as a BPO provider, our teams support you with expertise and practical solutions!
employees
years of experience
languages
locations in Germany
international locations
1997
timeframe established
1999
new business field of Customer Care
2000
location opened in Kaiserslautern, DE
2002
new business field of Human Resources
2006
location opened in Essen, DE
2014
locations opened in Hamburg, DE and Meyen, DE
2017
location opened in Matosinhos, PT
2018
locations opened in Brage, PT and Thessaloniki, GR
2021
2022
location opened in Volos, GR