About us

We love what we do – and we’ve been doing it for 25 years! Passion, expertise, experience and our constant desire to optimise existing processes will make timeframe a highly efficient partner for you! We attach great importance to openness and transparency.

Our actions are value-based. We maintain a respectful relationship with both our customers and our employees. Regardless of with whom we are working, we value the diversity of our customers and employees!

timeframe

timeframe started in 1997 as a software and systems company for CRM and knowledge management. We quickly realised that we could profitably use our expertise from this field in customer care: as a link between customers and brands or companies.

timeframe has continued to develop over the last 25 years. The triad of Customer Care, Human Resources and Software & Solutions has led to steady growth. timeframe now has a presence at seven locations in three countries.

Regardless of whether you want to “make” or “buy” – as a BPO provider, our teams support you with expertise and practical solutions!

employees

years of experience

languages

locations in Germany

international locations

1997

timeframe established

1999

new business field of Customer Care

2000

location opened in Kaiserslautern, DE

2002

new business field of Human Resources

2006

location opened in Essen, DE

2014

locations opened in Hamburg, DE and Meyen, DE

2017

location opened in Matosinhos, PT

2018

locations opened in Brage, PT and Thessaloniki, GR

2021

location opened in Serres, GR