TIME FRAME Milestones

Outlook & review

The TIME FRAME AG was launched in 1997 in Friedrichsdorf/Taunus, where Telephony has its origin. As a software & system house for the subject of CRM and knowledge management. We quickly recognized the growth opportunities of CRM in the area of corporate customer services: as a link between customers, brands and companies. And from Customer Service was CustomerCare - as a service. Over the past 15 years, the TIMEFRAME has continued to develop. In the triangle of a distributed organizational structure from CustomerCare, HumanResources and Software & Solutions. Tailored with expertise and solutions, TIMEFRAME AG is at your service as a BPO provider.

  • 2016 Launch of the Dreieich branch

  • 2014 Launch of the Hamburg and Mayen sites for HumanResources GmbH

  • 2012 The number of customer contacts exceeds 10 million in a year

  • 2010 TIME FRAME is in a stronger position after the financial crisis than before

  • 2008 Pan-European orders are implemented in the CustomerCare and Software&Solutions segments

  • 2006 Launch of the Essen branch

  • 2004 For the first time, the number of CustomerCare customer contacts exceeds 3 million in a year

  • 2002 Launch of TIME FRAME HumanResources GmbH

  • 2000 Launch of the Kaiserslautern branch

  • 1999 Launch of the business segment CustomerCare
Many thanks to our employees and customers for their confidence in us and our long-standing cooperation.
We continue to grow! Together with our customers and employees.