Outsource call centre services – with TIME FRAME
Our current customer care services are based on 20 years of experience as call centre service providers. As such, TIME FRAME AG provides the foundation for quality and innovation. Customers already flexibly benefit from our outsourcing competence at three sites in Germany and abroad. We grow continuously, and are always in our loyal clients’ service.
The objectives of external call centre services are: greater customer satisfaction and effectiveness
No matter which area of customer care: For TIME FRAME AG, fulfilling our customers’ needs and targets is a key priority. Clients often approach TIME FRAME AG to outsource their phone services, and expect these benefits: cost reduction, greater availability and increased customer satisfaction - the latter for added value for the client's brand overall. Our broad, fine-grained process basis enables us to meet these requirements of our customers. At the same time, we adapt processes to our clients’ needs and expand them where necessary. The ongoing optimisation of our processes results in a clear efficiency increase for our clients. Customer satisfaction is raised simultaneously thanks to our excellently trained, highly motivated call centre staff. As such, we meet our service promise - and satisfied customers will remain loyal in the long term.